Enforces company security regulations, ensures a controlled and safe environment at Prairie Band Casino & Resort. May assist with minor medical situations.

Essential Duties And Responsibilities

Must project professionalism, and a consistently friendly demeanor while interacting with internal and external guests
May perform dispatch as assigned
Monitors the safety and security of the external facility if assigned as Parking Lot Officer
Escorts all internal money transfers throughout Prairie Band Casino & Resort facility
Safeguards Prairie Band Casino's assets
Enforces Tribal State Gaming Regulations including the System of Internal Controls and Emergency Operating Procedures
Prepares Accident Reports and Security Incident Reports
Escorts Gaming chips, coin and cash
Monitors collecting and transporting Drop Boxes to storage area
Reports improper or illegal acts or suspected improper or illegal acts to the Security Supervisor or Security Shift Manager
May assist with medical situations and render first aid when required
May train new Security Officers as necessary
Resolves service problems including difficult situations according to guidelines
Assists with maintaining a clean and orderly working environment
Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
Additional duties as assigned

Required

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Must be at least 18 years of age
Must have a good driving record and be able to drive in all weather conditions
General knowledge of basic computer skills
Basic mathematic proficiency
Must be able to read, write, speak, and understand English, bi-lingual a plus
Must be able to work both independently and as a member of a team
Must adhere to the professional appearance standard as outlined in the Prairie Band Casino & Resort Team Member Handbook
Ability to meet attendance guidelines set forth in the Prairie Band Casino & Resort Team Member Handbook
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
A record of satisfactory performance and reliability in all prior and current employment

Preferred

High School Diploma or GED
Valid driver's license
6 months previous customer service or related experience

Physical, Mental, And Environmental Demands

Physically mobile with reasonable accommodations
Able to tolerate areas containing secondary smoke, high noise levels and bright lights
Must be able to bend, stoop, reach, kneel, and grip items when necessary
Excellent vision, including peripheral
Respond to visual and aural cues
Operate in mentally and physically stressful situations
Excellent hearing with the ability to wear an ear piece for 8-10 hours
Able to stand or walk for 8-10 hours
Able to use tact when dealing with difficult customers
Must be physically able to restrain combative customers
Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly

Indian Preference Exercised

Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.

Prairie Band Casino & Resort

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